#174 – Nils Alstad & Torkel Danielsson | Phantom Auto – Latency, Remote Driving, Forklifts & More

Nils Alstad is Chief Product Officer and Torkel Danielsson General Manager and Director of Product Management for Video Streaming at Phantom Auto, a pioneering Silicon Valley-based firm that specializes in the remote operation of vehicles ranging from forklifts and trucks to robots.

Key topics in this conversation include:

  • The challenge of latency, and why latency is such a critical issue for teleoperation
  • How Phantom Auto enables safe and effective remote operation
  • Applications to forklifts, yard trucks, and more
  • How remote operation helps with workplace accessibility and equality
  • The role of teleoperation as material handling and logistics becomes increasingly automated

Listen here:

Apple Podcasts: link
Google Podcasts: link
Spotify: link

Links:

Nils Bio:

Nils Alstad is Chief Product Officer at Phantom Auto. Before Phantom Auto, Nils was the Vice President of Customer Experience at Canvas Technology, a leading warehouse autonomous robotics startup that was acquired by Amazon in 2019. At Amazon, Nils led the Canvas Customer Operations teams, including product management for all remote support tools and interfaces. Nils has over 15 years of experience leading Operations teams across four continents. Nils acts as an advisor to technology startups.

Torkel Bio:

Torkel Danielsson is the General Manager and Director of Product Management – Video Streaming at Phantom Auto. Before his current role, Torkel co-founded Voysys AB, a trailblazing company in real-time video, VR, and teleoperation software. His extensive background encompasses software development, entrepreneurship, product development, and more, with a keen specialization in real-time systems.

Company description

Phantom Auto specializes in remote operation of all logistics vehicles. Phantom’s human-centric interoperable solutions enable people to remotely supervise, assist, and drive vehicle fleets from up to thousands of miles away – including forklifts, robots, trucks, and more.

By decoupling labor from location, the company increases labor access and retention, safety, productivity, and resilience across the supply chain. With Phantom, top-tier customers in the logistics sector can tap into drivers from anywhere — connecting people who want to work with jobs that need to be filled.

The company’s proprietary software delivers secure, low-latency communication over volatile wireless networks for reliable sensor streaming and safe vehicle control.

Future of Mobility:

The Future of Mobility podcast is focused on the development and implementation of safe, sustainable, effective, and accessible mobility solutions, with a spotlight on the people and technology advancing these fields.

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